D73 / 74 Floral Ops Specialist Portland Division

Job Description

POSITION PURPOSE

Supports and enforces execution of the division floral merchandising plan across assigned stores. Trains, coaches, and develops store floral teams to drive sales, maintain visual standards, and ensure operational excellence.

KEY ACCOUNTABILITIES

• Travels to assigned stores to collaborate with Floral Department Managers and teams, sharing merchandising strategies to meet sales, margin, and labor goals.
• Provides guidance on floral product presentation, seasonal planning, and customer service excellence.
• Conducts store visits to evaluate floral department cleanliness, freshness, visual appeal, and compliance with company programs and standards.
• Monitors performance metrics including floral sales, gross profit, shrink, and labor efficiency.
• Implements and assesses merchandising plans through store visits, performance reviews, and department audits.
• Evaluates effectiveness of training programs through feedback and performance outcomes.
• Offers hands-on coaching in floral product knowledge, design techniques, seasonal trends, and marketing strategies.
• Trains Floral Managers on department operations, inventory management, and team leadership.
• Provides performance feedback to Store Directors regarding Floral Department Managers.
• Performs any other duties as assigned by the division leadership.

SCOPE DATA

KNOWLEDGE AND EXPERIENCE

Education Level :

Experience Level :

Skills and Competencies :

TRAVEL REQUIREMENTS

PHYSICAL ENVIRONMENT

DISCLAIMER

The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Equal Opportunity Employer