Position Description : Restaurant Manager
We offer :
Hourly wage - $20-$25.
Bonus potential of $8000 annually,
Paid holiday - Christmas Day, Thanksgiving Day, July 4th,
Benefits - Medical, Dental, Vision. 401K for eligible employees.
Employee meal discount - 100% up to $10 during the shift.
Position Summary : Responsible for managing the overall operations of a Jack in the Box restaurant. Responsible for training and leading the entire restaurant staff in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean and safe restaurant environment for JIB guests. Responsible for building restaurant sales and profits. Ensures compliance with all policies, procedures, and regulatory requirements.
Key Duties / Responsibilities :
- Is passionate about consistently setting the customer service example by maintaining visibility and interacting with guests.
- Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
- Ensures all orders' timeliness, quality, and accuracy; conveys a sense of urgency.
- Responds promptly and professionally to guest concerns and complaints and ensures a positive resolution.
- Interacts effectively with diverse groups of people and does not have or display any biases.
- Displays a strong commitment to the restaurant team by creating a restaurant environment that is friendly, fun, clean, and safe.
- Treats all employees with care and respect.
- Motivates and inspires employees to achieve high performance while adhering to Company policies and procedures.
- Values effective job performance and ensures restaurant team receives recognition and expression of gratitude.
- Actively listens and communicates timely, clearly, and accurately. Remains calm when challenged or placed under pressure.
- Willingly accepts feedback from Company management.
- Recruits, selects, trains, develops, and evaluates restaurant employees.
- Ensures staffing levels are sufficient to ensure proper scheduling, service to guests, and development of the restaurant team.
- Ensures systems for training employees on workstations are fully implemented and adhered to.
- Identifies and develops internal candidates for Team Leader and Assistant Manager positions and fosters development for all employees' promotion to the next level.
- Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
- Utilizes management information tools to analyze restaurant operational and financial performance.
- Focuses efforts on increasing restaurant sales and profitability.
- Monitors cost to ensure adherence to budgets and restaurant goals.
- Qualifications :
- Excellent interpersonal skills.
- A self-starter who takes the initiative and willingly accepts responsibility.
- Ability to perform and understand basic math concepts.
- Good organization and planning skills.
- Demonstrates integrity and ethical behavior in all areas.
- Must be able to work a minimum of 45 hours per week, depending upon the needs of the business.
- Must be available to work any day and anytime, especially on the busiest days, including weekends and holidays.