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Supervising Mental Health Specialist
Supervising Mental Health SpecialistRutgers University • Piscataway, NJ, United States
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Supervising Mental Health Specialist

Supervising Mental Health Specialist

Rutgers University • Piscataway, NJ, United States
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Position Details

Position Information

Recruitment / Posting Title

Supervising Mental Health Specialist

Job Category

Staff & Executive - Healthcare

Department

UBHC-P - Mom2Mom

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include : inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family / caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers The State University is seeking a Supervising Mental Health Specialist in the Call Center of Rutgers University Behavioral Healthcare.

The Supervising Mental Health Specialist is responsible for providing leadership, training, development and supervision to assigned staff. Performs functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.

Among the key duties of this position are the following :

  • Provides direct supervision to assigned staff.
  • Orients, trains, and provides guidance to staff in regard to daily operations.
  • Monitors work performance of assigned staff and compliance with mandatory continuing education.
  • Completes performance appraisal and participates in progressive disciplinary process.
  • Demonstrates the ability to organize and prioritize work assignments and effectively delegate responsibility to others.

FLSA

Exempt

Grade

21S

Salary Details

A minimum salary of $62,188

Minimum Salary

62188.000

Mid Range Salary

75416.000

Maximum Salary

88646.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes :

  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits
  • Life insurance coverage
  • Employee discounts programs
  • For detailed information on benefits and eligibility, please visit : .

    Position Status

    Full Time

    Working Hours (per week)

    Standard Hours

    37.50

    Daily Work Shift

    Work Arrangement

    Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

    Union Description

    CWA 1031

    Payroll Designation

    PeopleSoft

    Seniority Unit

    Terms of Appointment

    Staff - 12 month

    Position Pension Eligibility

    ABP

    Qualifications

    Minimum Education and Experience

  • Bachelor's Degree in a relevant social or health care field, plus one (1) year of full time experience in a behavioral health setting.
  • Equivalent education, experience and / or training may be substituted for the degree requirements.
  • Certifications / Licenses

  • Applicants possessing a degree in Social Work must have an active New Jersey certification / licensure as required by the State Board of Social Work.
  • Valid driver's license required.
  • Required Knowledge, Skills, and Abilities

  • May be required to work overnights, weekends and holidays and perform on-call duties.
  • Preferred Qualifications

  • Prior supervisory or lead experience preferred.
  • Prior call center experience preferred.
  • Equipment Utilized

    Physical Demands and Work Environment

    PHYSICAL DEMANDS :

  • Ability to speak clearly and write proficiently.
  • Hearing is essential.
  • The ability to focus on the task at hand despite numerous interruptions.
  • Must be able to sit for extended periods of time and document into an electronic medical record.
  • May be required to lift up to 20lbs.
  • Travel to various locations.
  • WORK ENVIRONMENT :

  • Handles phone requests under time and decision-making pressure.
  • Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
  • Handles emergency or crisis situations.
  • Special Conditions

    Posting Details

    Posting Number

    25ST1634

    Posting Open Date

    Special Instructions to Applicants

    Regional Campus

    Rutgers Biomedical and Health Sciences (RBHS)

    Home Location Campus

    Piscataway (RBHS)

    City

    Remote

    State

    NJ

    Location Details

    Pre-employment Screenings

    All offers of employment are contingent upon successful completion of all pre-employment screenings.

    Immunization Requirements

    Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

    Affirmative Action / Equal Employment Opportunity Statement

    It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address :

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    Mental Health Specialist • Piscataway, NJ, United States

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