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Adventure Troop Member - Cleveland

Adventure Troop Member - Cleveland

Adrenaline MonkeyCleveland, OH, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Adrenaline Monkey is an adventure park thoughtfully designed for individuals and groups of any size, age, or ability. With a variety of active challenges, we know our guests (aka Warriors) will embrace adventure and be entertained with purpose for hours at a time. At Adrenaline Monkey, guests can experience :

  • Ninja Warrior Obstacle Courses
  • Rock Climbing
  • Aerial Courses
  • Vertical Adventures

Location : 26800 Renaissance Pkwy., Warrensville Heights, OH 44128

Job Description : An Adventure Troop Member is responsible for a varying number of activities throughout their shift, providing participants with a high-quality experience. Daily activities include, but are not limited to :

  • Check-in members and customers for daily activities
  • Ensure correct equipment is available for the adventure course and proper set up of all play areas
  • Ensure events start on time and are paced accurately
  • Provide supervision on adventure elements as needed
  • Keep supervisor informed of issues and updates
  • Assist in program coordination
  • Be knowledgeable about prices, programming, and events
  • Resolve all guest concerns and complaints and / or direct to the appropriate Manager
  • Respond to all incidents, accidents, injuries, and altercations; complete and file corresponding paperwork as necessary
  • Know and enforce the facility's policies, procedures, and rules
  • Opportunities to provide adventure instruction and coach youth (based on experience)
  • Complete special projects, daily assignments, and other duties as directed by management

    • Supervision Received : An Adventure Troop Member reports directly to the Supervisor / Manager on Duty.

    Experience, Education, & Other Skills :

  • Have the ability to work with a wide variety of ages from pre-school through adult
  • Have sports experience or an interest to learn
  • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance are necessary
  • Excellent communication skills, both verbal and written
  • Must be detail-oriented and have outstanding organizational skills
  • Ability to multi-task and prioritize
  • Ability to remain calm and focused in difficult and stressful situations
  • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
  • Must take personal initiative for the betterment of the team and facility
  • Commitment to the safety and well-being of others

    • Working Conditions and Physical Demands :

  • Must be able to lift 40 pounds waist high
  • Will be required to stand for extended periods of time
  • Able to enter information on computers
  • The facility has intermittent noise
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    Cleveland • Cleveland, OH, USA

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