Contract Specialist

Job Description

Job Description

Who we are :

ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

Scope and Purpose :

As a Contract Specialist, you will create and modify Microsoft Word templates used to generate contractual documents. The Contract Specialist provides research, analytical support and ongoing maintenance for Voluntary Benefits Policy and Certificate documents as well as assist with inquiries and projects. The qualified candidate must leverage knowledge of the business, utilize their collaborative relationships and insights to advise and make recommendations to enhance the quality and consistency of guidance. This position is in-office at our Louisville location.

Duties and Responsibilities :

• Routinely interact with internal customers to implement new contracts and provide ongoing contract support for new and existing clients.
• Represent certs / policies on special projects, defining business requirements and reporting back to a project team.
• Implement contract language changes as defined by product updates or customization.
• Implement new contract language associated with new products.
• Work within the FIMMAS platform to create and modify contract data and rules.
• Monitor numerous reports to analyze contract data and identify process gaps / system issues, and work with the appropriate parties to resolve any issues / process gaps in a timely manner.
• Perform quality checks on contract language to ensure adherence to filed product language.
• Other duties as assigned.

Minimum Qualifications :

High School Graduate or equivalent (GED); experience in field. Microsoft Word certification is desirable. Experience as a Document Production Specialist, Template Coordinator or Word Template Technician. Workplace Voluntary Benefits knowledge and experience preferred but not required.

Knowledge, Skills and Abilities :

Key Competencies :

Travel Requirements :

This position does not require travel.

Professional Development :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and / or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.

AAP / EEO Statement :

ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer / Vet / Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.