ADI Associate Underwriter

Associate Underwriter

Ally Financial only succeeds when its people do - and that's more than some clich people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Associate Underwriter provides superior administrative, electronic submission activity, and customer service support to the Wholesale Insurance operations, Dealers, Agents, and Ally Representatives. The Associate Underwriter is primarily responsible for accurate and timely processing of new and renewal insurance submission information into the business system, along with documenting and resolving customer inquiries.

The Work Itself

• Process dealer application requests timely and accurately into the business system.
• Provides responsive service to customers regarding status of quotes and policy issuances.
• Provides information regarding products and services, such as components of Insurance coverages that are in existing policies (i.e. False Pretense, Comprehensive, Collision, etc.).
• Responsible for all communications with agents and dealers regarding policy and program provisions
• Assist Underwriting Teams (i.e. endorsement processing, policy issuance, entering loss history, and generating flood map information).
• Direct incoming calls, as necessary, to appropriate personnel.
• Submit policy documentation to our Surplus Lines filing company on a timely and accurate basis.
• Provide and coordinate on the job training and support for all employees on the Underwriting Assistant team.
• Pulls and reviews reports and ensure team meets critical metric targets.
• Act as subject matter expert, representing Underwriting Assistant role in projects to improve processes or technology.
• Provides solutions to complex situations that arise within team.
• Act as lead Underwriting Assistant on key large group accounts.
• Responsible for delegating Underwriting Assistant work & participation in projects.
• Participates in renewal underwriting process.

The Skills You Bring

How We'll Have Your Back

Who We Are : Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Emerging : 47840 Experienced : 61420 Expert : 75000 Incentive Compensation : This position is eligible to participate in our annual incentive plan