Service Receptionist

Job Description

Job Description

Nielsen Dodge is seeking a Service Receptionist / Cashier to join our team! This is a great position for a recent High School Graduate! The pay rate is $18 per hour with 4 hours of overtime guaranteed.

BENEFITS :

• FREE COLLEGE OPPORTUNITY!  Online or in person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Competitive wages, commensurate with experience
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

REQUIREMENTS :

Excellent verbal and written communication skills

Enthusiastic with high energy throughout the sales workday

Self-motivated

Greet and welcome guests as soon as they arrive

Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)

Provide basic and accurate information in-person and via phone / email

Perform other clerical receptionist duties such as filing, photocopying, and faxing

DUTIES :

Accept payments by cash, credit cards and checks from customers

Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy

Record receipts, delivery of change and other transactions throughout the shift

Schedule and service appointments

Direct customer calls to the desired or appropriate person / department.

Answer customer questions about the status of repairs, and hours of operation.

Education :

High school

Experience :

Microsoft Office : 1 year (Preferred)

Customer Service : 1 year (Preferred)