Team Shift Manager

Team Shift Manager

We are looking for Front of House and Kitchen Shift Managers to oversee operations and workers during scheduled shifts. Shift Manager responsibilities include managing cash, resolving conflicts, creating excellent food, and training the team. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.

Responsibilities

• Provide direction and feedback to workers during shifts
• Schedule employee shifts and assign duties
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment
• Ensure excellent quality food is created

Skills

Proven experience as a Shift Manager or relevant managerial role

Knowledge of the industry and relevant health and safety regulations

Commitment to excellent service

Working well within a team

Leadership skills and ability to make decisions fast

Strong problem-solving aptitude

Ability to stand for long periods

High school diploma is preferred

Requirements

Previous customer service experience preferred

Previous leadership experience an asset

Hard-working

Team-oriented

Friendly

Honest

Great customer skills

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade. It may not be the easy way, but it's the only way we know.

Location : 5617 West Saginaw Highway, Lansing, MI 48917

Job Types : Full-time, Part-time

Pay : $17.00 - $20.00 per hour

Expected hours : 30 45 per week

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

Shift :

10 hour shift

8 hour shift

Day shift

Evening shift

Holidays

Experience :

Leadership : 1 year (Preferred)

Shift availability :

Day Shift (Preferred)

Night Shift (Preferred)

Work Location : In person