Scheduling Coordinator

Scheduling Coordinator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists and three cardiothoracic surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.

The posted compensation range of $15.00 - $20.33 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary And Responsibilities

Job Summary :

Responsible for making patient appointments, rescheduling appointments and no-shows, and answering all incoming scheduling calls for all offices from patients, referring physicians, and hospitals.

Essential Responsibilities :

• Check patients in at time of appointment.
• Check patients out.
• Schedule and enter imaging and lab orders into EHR.
• Cross cover in all areas of scheduling and at all locations.
• Weekly recall report - call the patients, schedule appointments with providers or for imaging and lab and send reminder card per guidelines.
• Receive and complete scheduling tasks within the practice management system.
• Ensure all physician schedules are filled and scheduled appropriately including making reminder calls to patients.
• Attend staff meetings to ensure an understanding of new processes and discussion opportunities.
• Schedule appointments with physicians outside practice at the request of clinicians.
• Proactive participation in ensuring appropriate patient access into the practice.

Job Requirements

Education : High school diploma or equivalent.

Qualifications : One or more years in a medical office environment.