Communications Shift Supervisor

Job Description

Job Description

Description : Job Summary

Reports to the Senior Communication Supervisor of PSCC. Responsible for the efficient operation of the communication and dispatch function of the shift at PSCC. This includes the call taker as well as radio position.

Major Essential Duties

• Supervise and manage their respective shift of assigned communication personnel
• Responsible for maintaining proper staffing of the communication positions for the entire shift
• Participate in communications shift supervisor meetings to ensure consistency and uniformity throughout the Communications Section
• Reports all problems and possible disciplinary actions to the Senior Communications Supervisor
• Responsible for the evaluation of Communication Section personnel assigned to shift
• Responsible for monitoring and documenting Large Scale / Multi Agency Events
• Assists in the development of all Standard Operating Procedures for dispatch
• Ensures shift personnel are trained and comply with all standard operating procedures of the communication section
• Responsible for performing 2nd party checks on Wanted / Missing Person and all items entered into LINK / NCIC
• Ensures good relations with First Responders and Neighboring Jurisdictions
• Other duties as assigned

Minor Essential Duties

Supervisory Responsibilities

Relationships

Requirements : Qualifications

Education and / or Experience

Language Skills

Mathematical Skills

Reasoning Skills

Certificates, Licenses, Registrations

Other Knowledge and / or Skills

Physical Demands

Work Environment

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