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Coordinator of Administrative Information Technology
Coordinator of Administrative Information TechnologyConnecticut State Community College • Waterbury, CT, US
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Coordinator of Administrative Information Technology

Coordinator of Administrative Information Technology

Connecticut State Community College • Waterbury, CT, US
2 days ago
Job type
  • Full-time
Job description

Position Details

Posted : September 17, 2025

Level : Community College Professional 17, 12-month, tenure track position.

Hours : Full-time, 35 hours per week

Closing Date : Applications must be submitted by 5 : 00pm (EST) on Wednesday, October 15, 2025.

Location : CT State Naugatuck Valley, 750 Chase Pkwy, Waterbury, CT 06708

This position is not remote.

Mission, Vision, Equity

CT State Community College Mission : Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

CT State Community College Vision : Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.

CT State Community College Equity Statement : Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date

December 2025

Position Summary

The Coordinator of Administrative Information Technology performs and supervises the operation and maintenance of a complex administrative computer-based system at a Community College where the work of administrators, faculty and staff is supported by computerized services. The administrative computing system includes assistance for such functions as student records, admission, financial aid, counseling and business office operation.

The College's information technology services are assisted by the centralized System Data Center which uses the Banner administrative system, requiring the Coordinator of Administrative Information Technology to utilize and adapt that system to the College's administrative computing services. The position may serve as the designated Banner system technical coordinator.

Example of Job Duties

Under the direction of the Director of Information Technology or other administrator, the Coordinator of Administrative Information Technology is accountable for assuring the effective functioning of administrative computing services in support of the College's various administrative offices including Registrar, Admissions, Business and Finance, Counseling, Human Resources, Financial Aid and Student Services through effective performance in these essential areas :

  • Training, development and supervision of assigned staff
  • Accountable for providing training and guidance to assigned staff and student workers to contribute to their proficiency in the skill areas necessary for their effective job performance
  • Operation and maintenance of computer-based administrative systems
  • Accountable for assuring the reliable operation of the College's administrative computing system, and when assigned, the messaging / email systems in support of college-wide administrative and student services.
  • Automation of administrative functions
  • Accountable for analyzing and developing automated methods of performing administrative and student services work.
  • Training and guiding users in applying administrative systems
  • Accountable for assisting user departments in use of administrative systems and when assigned help desk management

In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of : Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.

Minimum Qualifications

Associate's degree in computer science or related technological discipline together with two (2) or more years of experience in computer system and software design, development and implementation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following :

  • Computer hardware and software, local area networking, software design and development, and equipment assembly and installation
  • Application of computer hardware and software systems in administrative services
  • Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system
  • Leading staff members in a technological and academic environment
  • Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).

    Preferred Qualifications

  • Three (3) or more years of demonstratable experience with Cisco network equipment or CompTIA Network+ certification
  • Three (3) or more years of demonstratable experience with Extron / Crestron A / V equipment and Extron / Crestron certifications
  • Three (3) years of hands-on troubleshooting / repairs with Dell hardware and / or Dell technician or CompTIA A+ certifications
  • Experience in the integration and support of IT Infrastructure Hardware & Software Systems in an educational environment
  • Experience with supporting Cisco Unified Communications Manager (CUCM)
  • Experience with enterprise level application support
  • Experience with ServiceNow or similar enterprise-level ticketing systems
  • Compensation and Benefits

    Starting Salary : Minimum Salary Range; $68,623-$73,234 approximate annual plus health insurance, retirement, and related fringe benefits. Salary based on qualifications, education, and experience.

    We offer a comprehensive benefits package, including leave policies, retirement plans, health insurance, and additional benefits. Tuition reimbursement may apply where applicable.

    Application Instructions

    To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. To apply via our website, visit www.ct.edu / hr / jobs.

    Selection Procedure

    Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date. Interviewed candidates may be asked to participate in practical exercises.

    Background Screening

    All employment is contingent upon proof of citizenship or employability under IRCA and the successful passing of a background check, including reference checks, criminal history, and, when appropriate, a financial or driving history check.

    Continuing Notice of Nondiscrimination

    CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, race, religious creed, sex, sexual orientation, retaliation, veteran status, victims of domestic violence, sexual assault, trafficking, or any other protected class in its employment, programs, and activities. See statutory references for exceptions.

    For information regarding nondiscrimination, disability, and Title IX policies / procedures, contact : John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or jp-cardenas@ct.edu.

    CSCC IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER.

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