Senior Analyst, Mortgage Risk Policy & Procedure

Overview

The Senior Analyst, Mortgage Risk Policy & Procedure, supports the Consumer Direct (CD) and Third-Party Origination (TPO) channels for Lakeview Loan Servicing, LLC. This role is responsible for developing, maintaining, and improving internal risk policies and operational procedures to ensure alignment with regulatory and agency requirements, internal standards, and strategic business goals. This role will work closely with cross-functional teams and stakeholders to standardize policies and procedures, ensuring consistency, efficiency, and quality across various lines of business. The Senior Analyst plays a critical role in conducting policy reviews, identifying process gaps, and supporting change management initiatives. The ideal candidate will possess in-depth knowledge of the mortgage industry, strong analytical skills, and a proven ability to drive process improvements in highly regulated environments.

This is a fully remote position that offers a competitive salary range of $83,000 to $94,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k).

Responsibilities

• Develop, update, and standardize policies and procedures to reflect current risks, regulatory changes, and strategic business goals.
• Ensure documentation reflects regulatory expectations, agency / investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA), internal controls, and business strategy.
• Partner with Compliance, Risk, and Operations to ensure alignment of risk frameworks, controls, and compliance requirements across channels.
• Conduct periodic reviews to assess the effectiveness of policies and procedures and to ensure adherence to company standards and compliance with regulatory and agency expectations.
• Analyze existing policies and procedures to identify and address potential gaps and inconsistencies in partnership with business partners.
• Communicate new or updated policies and procedures effectively across teams, including defining expectations and coordinating necessary training requirements to ensure proper implementation.
• Collaborate with stakeholders to support new initiatives, ensuring new processes and controls are fully and accurately documented.
• Maintain comprehensive records of all policy and procedure versions, approvals, and updates in accordance with enterprise documentation standards.

Qualifications

Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

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