Service Manager
Are you ready to take the next step in your HVAC career? We are seeking a dedicated Service Manager to lead our HVAC service department in Bozeman, Montana, and surrounding areas, including Belgrade and Big Sky. This is your chance to make a significant impact in a growing field by enhancing operational efficiency and elevating the customer experience.
Primary Responsibilities
- Lead, supervise, and mentor a team of skilled HVAC service technicians.
- Manage scheduling, dispatching, and service workflow to ensure peak efficiency.
- Oversee quality control and customer communication, addressing any service concerns promptly.
- Support technician development through training and performance feedback.
- Work collaboratively with leadership to enhance processes, profitability, and team productivity.
- Ensure adherence to safety protocols and manage equipment and inventory needs.
- Promote values of reliability, craftsmanship, and exceptional service.
What We Are Looking For
Proven experience managing HVAC service operations.Strong technical knowledge of residential and / or commercial HVAC systems.Experience in supervising and developing field technicians.Excellent organizational, communication, and scheduling skills.Commitment to delivering an outstanding customer experience.Ability to motivate and inspire a positive team culture.Strong problem-solving skills and confidence in handling complex service issues.Why This Role is a Great Opportunity
Professional Growth & Development : Access to ongoing training and leadership development.Engaging, Dynamic Work : Tackle high-end residential and commercial projects, navigating diverse service challenges.Supportive Culture : Work in a collaborative environment where your leadership and ideas are valued.Competitive Compensation & Benefits : Comprehensive packages reflecting your experience and impact.Work-Life Balance : A flexible schedule that supports your professional and personal life.Community Impact : Contribute to the comfort and safety of local families and businesses.