Customer Service and Product Support Specialist in Torrance

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Job DescriptionJob DescriptionAlpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports. Our mission is to provide top-tier performance and safety products for both elite athletes and everyday riders. Behind every product we deliver is a commitment to service, integrity, and excellence.

We are currently seeking a  Customer Service & Product Support Specialist  to join our eCommerce division. This position focuses on ensuring customer satisfaction through responsive communication, product support, and claims resolution related to Alpinestars' technical gear and apparel.Position Overview

• In this role, you will be the voice of Alpinestars to our online customers and retail partners. You will handle inquiries related to product performance, fitment, usage, and warranty claims, while helping maintain a seamless customer journey. You’ll work closely with internal teams to process service cases, resolve escalations, and ensure accurate product data across our eCommerce platforms.
• This position is ideal for a detail-oriented individual who thrives on delivering empathetic, efficient service and can confidently manage customer issues involving technical or performance-based products.

Key Responsibilities

Qualifications

BOEWe're an equal opportunity employer. All applicants will be considered for employment without attention to , , , , , , , veteran or status.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.