Director of Operations

Director Of Operations

Coborn's Inc. is hiring a new Director of Operations to join our growing team! As the Director of Operations, you will provide strategic and hands-on leadership to store directors, liquor managers, and franchise managers, and cross-functional teams to achieve sales, margin, guest satisfaction, and employee engagement goals. You will also partner with merchandising, marketing, human resources, finance, facilities, and supply chain to deliver results aligned with company goals, standards, community values, and brand standards! On a day-to-day, you will direct and manage the daily operations of your assigned retail supermarkets, liquor stores, and in-store franchise operations, and ensure consistent execution and excellence across assigned operations by implementing company programs, optimizing operational efficiencies, and driving continuous improvement.

Additional Duties Include :

• Operational Leadership & Financial Performance : Lead execution of operational and financial strategies that achieve sales, profit, and expense control goals across grocery, liquor, and franchise operations. Analyze financial and operational reports to identify performance gaps, profit opportunities, and cost-reduction initiatives; create and execute action plans to address findings. Ensure each location achieves budgeted performance goals through effective leadership, accountability, and operational follow-through. Conduct weekly store visits to assess operational standards, coach leaders, review performance, and ensure consistency with company policies and brand expectations. Provide strategic oversight and performance support for assigned franchise or partnership operations, ensuring alignment with company financial goals, brand standards, and operational requirements.
• Store Standards & Guest Experience : Champion operational standards that promote simplicity, clarity, productivity, and brand consistency. Ensure every location maintains the highest standards of cleanliness, merchandising execution, speed of service, and community engagement. Partner with store directors and support center teams to strengthen local promotional activity, guest-experience initiatives, and community involvement.
• Program Execution & Collaboration : Collaborate with merchandising and marketing to ensure programs, promotions, and pricing strategies are executed accurately and consistently across all locations. Partner with category and space planning teams to ensure stores are operationally ready for new programs, resets, and seasonal initiatives. Work closely with liquor and in-store franchise operation teams to ensure regulatory compliance, brand alignment, and financial performance within assigned markets. Partner with corporate leadership and external franchise partners to develop and implement programs, promotions, and operational strategies that strengthen the franchise business model. Lead initiatives to ensure franchise integration supports the broader enterprise strategy and brand consistency across all retail formats.
• People Leadership & Culture : Build and sustain a culture that emphasizes guest obsession, teamwork, accountability, and continuous learning. Partner with location leaders and HR to recruit, develop, and retain top talent, ensuring effective succession planning and leadership readiness. Train, coach, and mentor store leaders to achieve performance excellence in operations, merchandising, and team development. Model and reinforce company Vision, Mission, and Values in all actions, decisions, and communications.
• Strategic Projects & Communication : Serve as the primary communication bridge between assigned stores and the support center. Lead and participate in new store openings, remodels, and special events, ensuring operational readiness, staffing, and flawless execution. Collaborate with facilities, supply chain, and IT to maintain operational reliability, inventory flow, and store conditions that support the business plan. Participate in strategic planning, budgeting, and enterprise initiatives to support multi-banner growth and long-term profitability. Provide regular operational summaries and performance updates to the VP of Operations, highlighting key wins, challenges, and opportunities.

What's In It For Me? Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures. We're proud to offer a variety of benefits to both our full-time and part-time employees, including :

If you're hired or promoted into a full-time position with our company, you will also be eligible for : Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

Requirements :

Job Skills :

For full info follow application link. EEO / AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.