Overview
Serenity Aesthetics & Wellness
As one of the first Medical Spas in San Francisco, Serenity Aesthetics & Wellness has a long-standing tradition of delivering exceptional outcomes to clients. We pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported. Note that Serenity Aesthetics & Wellness has two locations (SF and Burlingame) and this role will be primarily focused on the SF location.
Position Overview
We are in an exciting stage of growth and are seeking a client-focused, results-driven Aesthetic Sales Consultant to help us elevate our in-clinic experience and build the foundation of our sales team. This is a unique opportunity to join a high-growth clinic while making a direct impact on our patient experience and overall success.
Responsibilities
Sales & Client Experience
- Conduct high-touch pre-treatment consultations with new and existing clients
- Build strong rapport with clients to understand their goals and develop personalized treatment plans
- Educate clients on our full suite of treatments, packages, and skincare offerings
- Cross-sell and upsell relevant services and products to maximize client outcomes and clinic revenue
- Maintain exceptional professionalism and emotional intelligence when discussing pricing, memberships, and long-term care plans
- Follow up post-treatment to ensure satisfaction and support repeat visits
Clinic Operations & Leadership
Help establish a scalable client consultation and sales processCollaborate with clinical staff to ensure seamless handoffs and premium care deliveryTrack and report on key performance indicators (KPIs) such as conversion rates, rebooking, and revenue per consultSupport training and mentoring of future team members as we build our sales organizationCulture & Collaboration
Act as an ambassador of the Serenity brand—warm, knowledgeable, and polishedFoster a culture of positivity, accountability, and continuous improvementQualifications
3+ years of experience in a high-end B2C, consultative sales role—ideally in aesthetics, beauty, wellness, or luxury retailProven success in meeting or exceeding sales goals in a high-touch, relationship-based environmentStrong interpersonal skills, high emotional intelligence, and natural consultative selling instinctsPolished communicator, comfortable guiding clients through complex treatment decisionsHighly organized and self-motivated, with the ability to thrive in a fast-paced, growing clinic environmentTech-savvy—comfortable using EMR / CRM systems, Google Workspace, and basic data toolsPreferred Qualifications
Experience in a medical aesthetics or wellness clinic settingFamiliarity with treatments such as Botox, fillers, lasers, body contouring, and advanced skincareWhy Join Serenity?
Growth Opportunity : Be part of a growing platform and play a key role in building our in-clinic sales process and teamCompensation : Competitive base salary with commission and / or performance-based incentivesOwnership Mentality : Autonomy to shape the client experience and contribute directly to business performanceCulture : Collaborative, supportive team with high standards and a shared commitment to excellencePerks : Complimentary or discounted aesthetic treatments and skincareBenefits : Eligible employees enjoy medical, dental, vision, and other benefits, plus paid time offAdditional Information
Competitive compensation including salary and commission. On average, Aesthetic Sales Consultant earn approximately $100,000 to $200,000+ annually. Note that commission is uncapped.Discounts to products and services offered in the clinicHealth InsuranceFull-time position#J-18808-Ljbffr