Selling Lead - Full Time - Outlet Store

Selling Lead

Job Summary : At Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we thrive by winning together. You are empowered to do the right thing. We believe all goals can be achieved through growing outstanding teams!

Job Functions

Care for our customers :

• Be friendly and role model behavior on the sales floor
• Selling and servicing our customer comes first; any task is interruptible
• Build a connection with our customers through suggestive selling
• Be comfortable with technology to provide a seamless Omni shopping experience
• Meet or exceed solicitation goal for Belk Credit Rewards program
• Train associates about store assortment and inventory available through Omni resources / belk.com
• Resolve customer service issues quickly and efficiently
• Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor
• Work proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experience
• Ensure the timely floor setup, including signage, for promotional and seasonal business activity

Do the right thing :

Grow outstanding teams :

Position Contribution Level : Entry Level

Minimum Education & Experience : Experience in retail preferred

Preferred Education & Experience : High School Diploma or GED equivalent

Knowledge & Skills :

Physical :

Supervisor : Sales Team Manager or Store Manager

Supervises : N / A