Mountain Sports Shop Attendant - Giants Ridge

Mountain Sports Shop Attendant

Compensation Amount : 15.00 USD Hourly

Job Summary : The Mountain Sports Shop Attendant is responsible for assisting customers in making purchases. The Mountain Sports Shop Attendant is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.

Job Description

Essential Functions :

• Smile and greet customers entering unit; answer customers' questions, and provide information on company products, promotions, and policies.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Turn in cash drawer and sales reconciliation at shifts' end.
• Assisting with special events.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skill And Knowledge Requirements Include :

Physical And Mental Requirements :

Equipment Used :

Join our team at Giants Ridge, managed by Guest Services, Inc., for the 2025-2026 winter season! The Mountain Sports Shop Attendant plays an important role in creating a positive guest experience by assisting guests with winter gear, clothing, and accessories, processing sales transactions, and providing friendly, knowledgeable service to help guests make the most of their time on the slopes. As part of the Giants Ridge team, you'll work in a fun, fast-paced resort environment surrounded by winter enthusiasts. Attendants are responsible for maintaining a clean, organized shop, keeping displays stocked, and ensures every guest receives excellent service.

What We're Looking For :

Why Join Giants Ridge?

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Our Commitment To Diversity, Equity, & Inclusion : We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.