Benefits Coordinator

Thank you for considering Progyny!

The Benefits Coordinator supports the benefits function by providing administrative assistance, ensuring a smooth onboarding process for employees, and delivering information and solutions efficiently to create seamless experiences both internally and with benefits vendors. This role involves communicating with employees at all levels, collaborating across the organization, and assisting with tasks and projects related to benefit design and execution. The ideal candidate is an organized self-starter with basic HR and benefits knowledge, excellent attention to detail, and a strong desire to use tools effectively for successful benefits administration.

What you'll do...

Act as first point of contact for the Total Rewards team, monitoring the Benefits inbox, the Leave inbox, and benefits-related messages in the HR inbox, and either responding or escalating inquiries to the appropriate parties.

Provide administrative support for various Total Rewards activities throughout the year, including employee onboarding and offboarding journeys, qualifying life event processes, benefit launches, wellness fairs and initiatives, and annual open enrollment events.

Explain parental, short-term disability, long-term disability, paid family, and FMLA leave policies and processes to employees; perform the associated employer responsibilities, including form distribution and completion, documentation collection and retention, and leave and balance tracking.

Provide leave and pay calculation information to managers, the workforce management team, and the payroll team as appropriate; advise managers on how to resolve timesheet and time off issues related to leave utilization as needed.

Provide census reports for all vendors who require manual census uploads; monitor all benefit integrations for errors and take corrective action when integrations have errors or fail.

Perform new hire benefit orientations.

Audit pre-tax contributions using HRIS and vendor reporting.

Troubleshoot employee abrasions with benefits vendors.

Process employee rewards and gifts, invoice payments, and contract renewals.

Handle all incoming HR mail.

Perform other ad hoc duties as assigned in support of the Total Rewards team.

About you...

Bachelor's degree or equivalent experience, required

Minimum of 1-2 years of experience in benefits administration or a related human resources role, required

Knowledge of federal, state, and local benefits-related regulations in a multi-state compliance environment, required

Proficiency with MS Office suite

Strong expertise in Excel is essential

Strong acumen in HR information systems

Broad knowledge of basic HR concepts, either through on the job experience or college-level coursework

Experience with self-insured plan designs

Exceptional interpersonal skills; ability to work both independently and collaboratively within a team environment

Ability to effectively manage evolving priorities, multiple projects, and deadlines with accuracy in a fast-paced environment

Demonstrated experience handling sensitive information

Ability to quickly learn and adapt to new systems and processes

Strong critical thinking and communication skills

Customer service orientation

Please note : Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny :

Progyny (Nasdaq : PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits.

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com .

Our perks :

Family friendly benefits : Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group

Menopause and midlife care

Health, dental, vision and life insurance options for employees and family

Free in-person, virtual and text-based mental health and wellness support

Paid time off, including vacation, sick leave, personal days and summer flex time

Company equity

Bonus program

401(k) plan with company match

Access to on-demand legal and financial advice

Learning and development programs to help you grow professionally and a mentorship program

Company social eventsto include annual volunteer day and donation matching

Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is : $31.25 / hour - $38.46 / hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought / required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com .

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