Sr Manager - I&M (East Coast of Florida)

Job Description

Job Description

Description :

Tillman FiberCo is building a 100% fiber network to support the next generation of broadband services. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for a Senior Manager - Installation and Maintenance (I&M) to support the East Coast of Florida from Daytona to Miami ; centrally located candidate highly preferred .

Responsibilities :

• Manages a team of I&M Supervisors and the relationship with I&M vendors who are responsible for the daily I&M schedule, quality, and productivity for all I&M activity within the state of Florida.
• Ensures training is being conducted for I&M Technicians for all maintenance and installation activities, ensuring proper work methods, quality and safety standards and equipment usage.
• Monitors work production and quality, ensuring that all installs and repairs meet required specifications and that all safety and Company procedures are followed.
• Reviews FCC technical requirement and maintains records accordingly. Performs all FCC-related field testing; maintains network at or better than design specifications.
• Supports escalations for install and repair issues by aiding the I&M technicians and keeping customers informed on the status until resolution.
• Supports field and network engineers during testing phase, as required.
• Manages the daily operational aspects of all assigned projects, gain consensus from stakeholders and perform quality control to ensure a successful implementation.
• Coordinates workforce with I&M with Project Management to ensure adequate technical resources are available to satisfy project scheduling requirements.
• Provides direction in complex problem-solving situations and participate in direct interaction with technical resources when required.
• Proactively manages communications about technical support, operations, changes, outages, and issues in a timely and professional manner.

Requirements :

What we are looking for :

As a growing company, we are committed to attracting and developing the absolute best talent by offering a workplace where results are recognized and rewarded. We offer a terrific opportunity for you to grow :