Fraud and AML Analyst

Job Details

Job Location

Atlanta, GA

Position Type

Full Time

Description

Description :

Research and analysis of Mastercard, Visa and private label account activity to detect fraudulent activity

Analyzes accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering

Act as a front-line resource and escalation point regarding suspicious activity

Performs complex investigations regarding suspected fraudulent activities

Frequent interaction and communication with customers, internal customer service, and merchant partners

Supports essential departmental functions and performing back up duties as needed

Handles and resolves escalated customer calls and inquiries

Assists in special projects upon request

Reviews documentation provided by applicants and existing customers to determine validity

Requirements :

Solid understanding of fraud risks, processes, and procedures

Sound judgment and ability to deal with customer issues in both a routine and complex environment

Ability to analyze, solve problems, and make decisions effectively and independently

Ability to manage multiple diverse tasks simultaneously

Microsoft office suite and windows experience

Preferred skills : AML / BSA knowledge

Fiserv Product experience

Experience with credit card products, and knowledge of related regulations