Implementation Consultant (Epic or Cerner experience preferred)

VisiQuate Position Description

Title:

Implementation Consultant (Epic or Cerner experience preferred)

Reports to:

EVP, Client Delivery

Location:

Plano, TX area preferred; Remote with travel requirements

Position Summary:

We are seeking an experienced Implementation Consultant with specialized knowledge in Epic or Cerner patient accounting systems to join our dynamic team. The Implementation Consultant will play a crucial role in deploying our Revenue Cycle healthcare solutions to our clients, ensuring seamless integration and optimal functionality. The ideal candidate is detail-oriented, possesses strong communication skills, and has a proven track record of managing complex healthcare IT projects.

Key Responsibilities:

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  Client Engagement: Work closely with clients to understand their business processes, requirements, and goals to ensure successful system integration.
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  Requirements Gathering: Conduct thorough requirements gathering sessions to capture detailed specifications and translate them into actionable project plans.
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  System Configuration: Configure and customize solutions based on client-specific needs and industry best practices.
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  Data Migration: Oversee the migration of data from Epic, Cerner and other host systems into VisiQuate, ensuring data integrity and accuracy.
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  Testing & Validation: Lead testing efforts to validate system functionality and performance, including unit, integration, and user acceptance testing.
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  Issue Resolution: Troubleshoot and resolve any issues that arise during the implementation process, providing timely and effective solutions.
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  Documentation: Develop and maintain detailed project documentation, including site specification documents, status reports, and validation documents
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  Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the implementation process.

Qualifications:

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  Experience: Minimum of 4-6 years of experience within a technology organization, consulting or equivalent, working in a delivery/implementation, Client-facing role.
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  Experience implementing workflow solutions in Epic, Cerner or similar systems in a healthcare environment preferred.
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  Education: Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field. Advanced degrees or certifications in Epic or Cerner are a plus.
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  Technical Skills: Proficiency in system configuration, data migration, and integration with other healthcare systems. Strong understanding of healthcare IT standards and best practices.
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  Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders.
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  Problem-Solving: Ability to troubleshoot and resolve complex technical issues, with a proactive and solutions-oriented approach.
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  Travel: Willingness to travel up to 25% of the time to client sites as needed.

Preferred Qualifications:

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  Certifications: Certified in one or more Epic modules (e.g., EpicCare Ambulatory, Epic Resolute) or Cerner Millennium.
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  Healthcare Knowledge: In-depth understanding of healthcare workflows, clinical processes, and regulatory requirements.
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  Team Player: Ability to work collaboratively with cross-functional teams, including clinical, technical, and administrative stakeholders.

Characteristics we value:

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  Customer-Focused: Committed to delivering exceptional service and building long-term client relationships.
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  Detail-Oriented: Meticulous attention to detail and a commitment to quality.
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  Adaptable: Able to adapt to changing project requirements and client needs.
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  Innovative: Continuously seeks out new ideas and approaches to improve the implementation process.
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  Passionate: Passionate about healthcare IT and making a positive impact on patient care and outcomes.

Successful candidates will value and embraceVisiQuates Founding Principles:

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  Leadership - We lead by example and by empowering our Clients, partners and staff.
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  Optimism - Our glass is decidedly half fulland then some.
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  Curiosity - We approach the who, what, where, when, why, and how questions with an inquisitiveness that delights in discovering fresh ideas.
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  Zeal - We approach our work with eagerness, determination, and contagious enthusiasm.
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  Integrity - We value conscience, character, truth, and honor as fundamental principles.
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  Innovation - We believe in a continuous and relentless pursuit of all which seems unimaginable.
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  Fun - We believe that hard work and fun go hand in hand.
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  Compassion - We will lead not only with our heads; but with our hearts.
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  Giving - We will gladly give our time and money to causes we believe in.

VisiQuate Company Benefits:

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  Competitive salary and performance-based bonuses
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  Comprehensive health, dental, and vision insurance
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  401(k) with company match, effective Day 1
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  Unlimited PTO and holidays
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  Professional development opportunities and certifications