Credit Control Manager

Job Description

Job Description

ABOUT ROCK FORCE

RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations.

Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale.

Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance.

Join us as we head into one of the most exciting eras in the live entertainment industry!

JOB DESCRIPTION

The Credit Control Manager is responsible for leading all credit, collections, and receivable operations across RockForce's multi-subsidiary structure, including corporate, union, and non-union entities. This role safeguards company cash flow by balancing strong client relationships in the live-entertainment industry with disciplined financial governance.

The position ensures timely billing and collection for project-based labor events, monitors credit risk across high-volume client accounts, and maintains transparent communication with Operations, HR, and regional leadership teams.

Key Responsibilities

Credit Management

• Develop and enforce Rock Force's credit policy across all subsidiaries and regions, aligning with client contracts and union requirements.
• Evaluate new client creditworthiness using trade references, financial statements, and industry insights (touring companies, venues, promoters, etc.).
• Set and review credit limits by entity and ensure consistency with client history and event billing patterns.
• Monitor exposure across corporate, union, and non-union divisions to maintain balanced cash flow.
• Partner with Operations and Regional Vice Presidents to proactively address credit concerns on large or repeat events.

Accounts Receivable & Collections

Process Improvement & Reporting

Leadership & Compliance

Qualifications

Core Competencies

Performance Metrics

Location : Ambler, PA – Hybrid Eligible

This commitment makes Rock F orce an employer of choice in the live event industry.

LET'S BUILD SOMETHING TOGETHER!

EQUAL EMPLOYMENT OPPORTUNITY

Rock F orce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Rock F orce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Rock F orce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Rock F orce reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Rock F orce may require an employee to perform duties outside his / her normal description.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

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