Talent.com
Scheduling Coordinator
Scheduling CoordinatorSenior Helpers - West San Gabriel Valley • Monterey Park, CA, US
Scheduling Coordinator

Scheduling Coordinator

Senior Helpers - West San Gabriel Valley • Monterey Park, CA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Join a team that makes a difference in the lives of our clients and their families.  If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Monterey Park is the company for you.

Our Schedule Coordinator will be a vital team member in the daily operations of our company. Our Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. individuals who enjoys organizing schedules for best coverage, record-keeping, problem-solving, and customer service will love this job are encouraged to apply!

Why Work for Senior Helpers?

  • Great Place to Work® Certified —91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
  • Autonomy —We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
  • Task Variety —We provide an engaging workday that uses your various skill sets to avoid monotony
  • Growth —We are growing rapidly so there are a lot of opportunities to get cross-trained and learn how to do some other admin work (recruiting, payroll, billing, and etc.)

This is a great opportunity to play a pivotal role in ensuring exceptional home-care services while working in a supportive, mission-driven environment. Your contributions will directly impact the quality of care our clients receive and the operational efficiency of our organization.

General Duties and Responsibilities but not limited to :

  • Manages workload based on goals, initiative, and prioritization.
  • Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case.
  • Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and / or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
  • Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client / family.
  • Track and record in company software for all scheduling changes.
  • Accept on-call duty averaging two weeks per month and as directed by supervisor.
  • Communicate and provide input to the internal staff on hiring needs on a regular basis.
  • May assist in keeping caregiver files up to date, including tracking expiration of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained.
  • Audits time-card on a regular basis to ensure hours match scheduled hours.
  • Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
  • Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
  • Act as point of contact with client family regarding schedules.
  • Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
  • Works in conjunction with supervisor in resolving complaints, incidents, and injuries.
  • What We’re Looking For Our Scheduler to Have :

  • High School Diploma or equivalent (GED) is required, Associate’s degree preferred
  • Previous experience in customer service preferred
  • Minimum of one year in a staffing / scheduling / logistics position preferred
  • Bilingual in English and Mandarin or Cantonese preferred (lots of Chinese clients in our service area)
  • Knowledge of general home care / healthcare staffing preferred
  • Excellent organization and communication skills
  • Quick-thinking and astute decision-making skills
  • Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
  • Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
  • Excellent problem-solving and creative-solution abilities
  • Position will be part-time 25 hours / week to start and ramp up quickly into Full-Time role depending on business demand.

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news

    Create a job alert for this search

    Scheduling Coordinator • Monterey Park, CA, US

    Related jobs
    Scheduling Specialist

    Scheduling Specialist

    VirtualVocations • North Hollywood, California, United States
    Full-time
    A company is looking for a Scheduling Specialist.Key Responsibilities Answer incoming calls to assist patients and physicians with referrals and appointments Pre-register patients for appointmen...Show more
    Last updated: 30+ days ago • Promoted
    Programming & Scheduling Coordinator

    Programming & Scheduling Coordinator

    Sinclair Broadcast Group • USA, California, Santa Monica
    Full-time
    We are seeking a highly organized and detail-oriented individual to join our team as a Programming & Scheduling Coordinator. This position offers a unique opportunity to gain extensive experience in...Show more
    Last updated: 1 day ago
    Flight Operations Coordinator

    Flight Operations Coordinator

    Mach One Air Charter Inc • Chino, CA, US
    Full-time
    Our team ensures value, exceptional service, and cost savings for flight operations.We handle pilot selection and hiring, maintenance program management, trip planning, scheduling, documentation, a...Show more
    Last updated: 3 days ago • Promoted
    Scheduling Coordinator

    Scheduling Coordinator

    HCAOA • Pasadena, CA, US
    Full-time
    Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work wi...Show more
    Last updated: 30+ days ago • Promoted
    Early Career Program Coordinator

    Early Career Program Coordinator

    Vaco by Highspring • Altadena, California, United States
    Full-time
    Job Title : Early Careers Program Coordinator.Century City, CA (Hybrid – 3 days onsite).Temp, potentially Temp to Hire .We’re seeking a proactive and creative. Early Careers Program Coordinator.This ...Show more
    Last updated: 3 days ago • Promoted
    Scheduling Coordinator

    Scheduling Coordinator

    Lollipop Pediatric Dentistry & Orthodontics • Tustin, California, United States
    Full-time
    Quick Apply
    We are a growing fun patient-focused pediatric orthodontic practice looking to add more amazing team members.Full-Time Dental Assistant or Registered Dental Assistant position available for our ped...Show more
    Last updated: 30+ days ago
    Scheduling Coordinator

    Scheduling Coordinator

    VirtualVocations • Torrance, California, United States
    Full-time
    A company is looking for a Scheduling Coordinator who will manage the scheduling of closings in a fast-paced environment. Key Responsibilities Coordinate scheduling assignments between signing age...Show more
    Last updated: 30+ days ago • Promoted
    New Patient Scheduling Coordinator Bilingual

    New Patient Scheduling Coordinator Bilingual

    The Oncology Institute of Hope and Innovation • Cerritos, CA, US
    Full-time
    New Patient Scheduling Coordinator Bilingual.Founded in 2007, The Oncology Institute (NASDAQ : TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community s...Show more
    Last updated: 27 days ago • Promoted
    Coupa Administrator

    Coupa Administrator

    Vaco by Highspring • Altadena, California, United States
    Permanent
    We are looking for a seasoned Senior Analyst to manage and support our Sourcing and Procure-to-Pay systems, with a primary focus on Coupa, along with other tools like our onboarding and risk assess...Show more
    Last updated: 30+ days ago • Promoted
    Patient Scheduling Coordinator

    Patient Scheduling Coordinator

    VirtualVocations • Corona, California, United States
    Full-time
    A company is looking for a Patient Scheduling Coordinator to assist in scheduling visits for field staff and addressing patient inquiries. Key Responsibilities Respond promptly and courteously to ...Show more
    Last updated: 4 days ago • Promoted
    Scheduling Coordinator I

    Scheduling Coordinator I

    AltaMed • Los Angeles, CA, US
    Full-time
    If you are as passionate about helping those in need as you are about growing your career, consider AltaMed.At AltaMed, your passion for helping others isn't just welcomed it's nurtured, celebrate...Show more
    Last updated: 30+ days ago • Promoted
    Scheduling Coordinator

    Scheduling Coordinator

    Actalent • Fountain Valley, CA, US
    Full-time
    Administrative Assistant / Project Coordinator Environmental Projects.Are you a detail-driven multitasker with a passion for supporting impactful projects? Join a dynamic engineering team in Fount...Show more
    Last updated: 6 days ago • Promoted
    Traveling Superintendent

    Traveling Superintendent

    Vaco by Highspring • Altadena, California, United States
    Full-time +1
    Traveling Superintendent – Commercial Construction / Retail & Restaurant Projects.The ideal candidate is detail-oriented, highly organized, and able to build strong relationships with clients, subc...Show more
    Last updated: 30+ days ago • Promoted
    Scheduling Coordinator

    Scheduling Coordinator

    Surgery Partners • Beverly Hills, CA, US
    Full-time
    General Summary Of Duties : Generate phone calls, schedule appointments, register new and follow-up patients, sending messages to the corresponding offices and daily reporting and other duties as as...Show more
    Last updated: 30+ days ago • Promoted
    Scheduling Coordinator / Treatment Coordinator

    Scheduling Coordinator / Treatment Coordinator

    Heritage Dental • Santa Fe Springs, California, United States
    Full-time
    Quick Apply
    We are seeking an experienced Scheduling Coordinator / Treatment Coordinator to join our team.The ideal candidate will be outgoing and professional. Two (2) years of successful dental front office ex...Show more
    Last updated: 30+ days ago
    Scheduling Coordinator / Customer Service

    Scheduling Coordinator / Customer Service

    HCAOA • Los Angeles, CA, US
    Full-time
    Client Care Coordinator Position.At Homewatch CareGivers' our mission statement is "to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by provi...Show more
    Last updated: 30+ days ago • Promoted
    Supplier Onboarder

    Supplier Onboarder

    Vaco by Highspring • Altadena, California, United States
    Temporary
    Supplier Onboarding & Compliance Agent .Supplier Onboarding and Compliance Agent.Manage onboarding and offboarding of suppliers, ensuring compliance with company policies, FAR / DFARS requirements, a...Show more
    Last updated: 30+ days ago • Promoted
    Billing / AP Coordinator

    Billing / AP Coordinator

    Be Grizzlee • Los Angeles, CA, US
    Full-time
    Be Grizzlee is an always-on studio that hyper-tailor's content for all its partners.Through agile production and a disruptive core, our diverse talent delivers best-in-class experiences globally.We...Show more
    Last updated: 1 day ago • Promoted
    Seasonal Scheduling Operations Coordinator

    Seasonal Scheduling Operations Coordinator

    NFL • Inglewood, CA, US
    Full-time
    Seasonal Scheduling Operations Coordinator.The Scheduling Coordinator will assist with the daily scheduling tasks by confirming shifts, assisting with call outs and helping the staff coordinators w...Show more
    Last updated: 30+ days ago • Promoted
    Citation Appeals Coordinator

    Citation Appeals Coordinator

    UC Irvine • Irvine, CA, US
    Full-time
    UC Irvine is a member of the Association of American Universities and is ranked among the nation's top 10 public universities by U. The campus has produced five Nobel laureates and is known for its ...Show more
    Last updated: 7 days ago • Promoted