Device Support Specialist - San Jose / Bay Area

Description : JOB SUMMARY :

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.

Candidates for this role must reside in the greater San Jose Area

The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
• Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include :

Educate patients on TTFields therapy and initiating treatment

Documentation in customer relationship management (CRM) system

QUALIFICATIONS / KNOWLEDGE :

Associate's degree with 2 to 3 years' relevant professional experience

OR

OTHER :

Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email NovocureRecruitingEEO@novocure.com

ABOUT NOVOCURE : Our vision

Patient-forward : aspiring to make a difference in cancer.

Our patient-forward mission

Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

Our patient-forward values

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