Talent.com
IT Associate

IT Associate

Remedy Intelligent StaffingHonolulu, HI
30+ days ago
Salary
$55,000.00–$60,000.00 yearly
Job description

Description

Position :   IT Associate (Permanent)

Location :   Downtown Honolulu

Industry :   Finance

Salary :   $55,000 – 60,000 annually (depending on experience)

Parking :   No parking provided

Local company seeking a talented and motivated IT Associate to join their team. The IT Associate will play a key role in supporting our internal IT infrastructure, providing technical assistance to employees, and ensuring the smooth operation of our systems and networks.

Key Responsibilities :

Technical Support :

Provide technical assistance and support to end-users for hardware, software, and network-related issues.Troubleshoot and resolve IT problems in a timely and efficient manner, escalating complex issues to senior IT staff as needed.Install, configure, and maintain desktops, laptops, printers, and other IT equipment.Conduct routine maintenance tasks, such as system updates, patches, and antivirus scans.

Network Administration :

Assist with the setup, configuration, and maintenance of network infrastructure, including routers, switches, firewalls, and wireless access points.Monitor network performance and security, identifying and addressing potential vulnerabilities or issues.Perform regular backups of critical data and ensure data integrity and confidentiality.

Software and Application Management :

Install, update, and configure software applications, including operating systems, productivity suites, and business applications.Provide user training and support for software usage and best practices.Collaborate with vendors and internal stakeholders to troubleshoot software-related issues and implement solutions.

IT Security :

Assist in implementing and enforcing IT security policies, procedures, and best practices.Monitor system logs and security alerts for potential threats or breaches.Participate in security audits and assessments to ensure compliance with industry regulations and standards.

Documentation and Training :

Maintain accurate documentation of IT systems, configurations, and procedures.Develop training materials and conduct training sessions for employees on IT tools, systems, and security practices.Keep abreast of emerging technologies and trends in the IT industry, making recommendations for improvements or enhancements.

Qualifications :

  • Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
  • 3+ years of working in IT support or a similar role.
  • Strong technical skills in hardware, software, networking, and operating systems (e.g., Windows, macOS, Linux).
  • Experience with troubleshooting and problem-solving techniques in an IT environment.
  • Familiarity with IT security principles and practices.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with employees at all levels.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified : Modern Desktop Administrator Associate are a plus.

Qualifications :

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 3+ years of working in IT support or a similar role.
  • Strong technical skills in hardware, software, networking, and operating systems (e.g., Windows, macOS, Linux).
  • Experience with troubleshooting and problem-solving techniques in an IT environment.
  • Familiarity with IT security principles and practices.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with employees at all levels.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified : Modern Desktop Administrator Associate are a plus.