PC Network Technician

Atlanta Network Technologies • Atlanta, GA, US

6 days ago

Job type

Full-time

Job description

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Overview

We are seeking a skilled and motivated PC Technician to join our dynamic IT support team. The ideal candidate will be responsible for providing troubleshooting and resolutions related to computer systems, hardware, and software. This role involves troubleshooting issues, managing operating systems, and ensuring optimal performance of IT infrastructure. If you have a passion for technology and a strong desire to help others, we encourage you to apply.

Duties

Provide technical support to the Returns Department. Must have ability to properly test and evaluating pc laptops and gaming rproduct returns.all
Manage and maintain Windows Server environments, including user accounts and permissions.
Respond to IT support requests via Remedy or other ticketing systems in a timely manner.
Report issues and esculations to managment
Document all technical procedures and solutions for future reference.

Experience

Proficiency in Windows operating systems is essential

Knowledge of computer management practices, including hardware diagnostics and repairs.

Experience with SCCM for system management tasks is preferred.

Understanding of DNS configurations and network troubleshooting techniques.

Previous experience in an IT support role is highly desirable.

Strong problem-solving skills with the ability to work independently or as part of a team.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Computer and Network Security

Benefits

Medical insurance

401(k)

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Network Technician • Atlanta, GA, US