Provider Performance Improvement Specialist

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

• Continuous learning :  Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters :  From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community :  With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits :  On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will be actively engaged with front-line client teams involved in helping hospitals implement operational improvements and organizational enhancements that boost cost effectiveness and improve quality of care for patients.

In this role, you will bring your healthcare expertise, operational experience and analytical skills to bear on topics ranging from clinical operations to management to procurement and workforce management.

You will leverage your expertise to take ownership of tenure-appropriate client relationships and guide clients through appropriate syndication discussions as well as longer-term front-line implementation projects. For example, if working on a procurement project, you will use your existing clinical or process expertise in procurement to weigh in knowledgably with clients on issues of clinical equivalency, utilization management and sourcing cost reduction opportunities.

You will deliver the necessary analysis to inform the problem-solving process. You will translate this analysis into actionable insights for your client teams to drive value capture.

You will be based in one of our offices in North America as part of Provider Performance Improvement (PPI), a group within our SHaPE (Social, Healthcare and Public Sector Entities) practice. Provider Performance Improvement helps hospitals implement strategies, operating models and organizational enhancements that sustain improvements in quality of care and boost cost effectiveness.

Hospital executives contend with many basic business challenges : improving customer satisfaction, containing costs, managing complex supply chains, and attracting and retaining top-notch talent. Yet the human consequences of their work, as well as ongoing healthcare reform measures and changing delivery models, make their roles more complex. We bring global healthcare expertise and operational and analytical skills to help executives meet these challenges.

Our teams have served market-leading institutions as well as hospitals embarking on large-scale performance transformations.