Remote Health Care Customer Service

A company is looking for a Health Care Customer Service Representative.

Key Responsibilities

Handle inbound and outbound calls to resolve billing and payment issues

Provide information to patients / account holders in a professional manner

Follow client-specific protocols and investigate client inquiries as needed

Required Qualifications

1+ years of experience in a call center or customer service role

Knowledge of medical terminology, patient billing, and healthcare administration preferred

Ability to work in a fast-paced, deadline-oriented environment

Strong organizational skills and ability to multitask

Flexibility in scheduling, including evening and Saturday work as needed