Suites Coordinator- Caesars Superdome

Suite Coordinator

Responsibilities :

• Responsible for working closely with Suite Owners / Administrators to coordinate information to ensure an excellent game day experience
• Answer calls and emails in a timely manner
• Must have extensive knowledge of food and beverage menu, specials and services offered
• Provide Suite Owners / Administrators with information that requires a comprehensive knowledge of menus, company policies, practices and operations
• Responsible for updating and maintaining Quest
• Maintains Suite Owner information in a confidential manor
• Candidate must handle inquiries, requests and present information in a professional manner
• Ability to explain and answer questions about menu items, specials, company policies and operations in detail
• Must be able to quickly and efficiently enter orders into Quest
• Must be able to pull and produce appropriate reports for back of the house and front of the house on a daily basis
• Must be able to up sell in a professional manor
• Finalize any billing inquiries
• Compile information using various sources; organize reports; perform calculations, and updates as necessary
• Independently responds to inquiries, verbally or in writing, must have the ability to work independently in a multi-tasking customer service setting
• Has frequent contact with company executives and with executive personnel outside of company
• Maintains positive public relations with inter-departmental and outside contacts at all times
• Prioritizes work to meet deadlines with minimal guidance as to established times
• Must be efficient and accurate with data entry
• Must type 40 wpm with accuracy
• May be needed in many different areas on emergency situations
• Maintain the Suites office, its equipment and supplies
• Other duties and projects as assigned

Qualifications :

Follow and encourage your team and follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and additional job specific safety training

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.