Job Description
Job Description
Help STERIS advance patient safety by keeping critical clinical equipment operating at peak performance. If you enjoy independence, problem-solving, and hands-on work in hospital settings, this role is for you.
Why Join STERIS
- Mission-driven work supporting healthcare providers and patients.
- Autonomy in a remote, field-based role with the backing of a world-class team.
- Career growth through training, certifications, and advancement opportunities.
Role Snapshot
Service and repair STERIS and competitor medical devices in hospitals.Execute PMs, warranty / service calls, installations, and field upgrades.Leverage digital platforms for troubleshooting, compliance, and documentation.Collaborate with Tech Support, Engineering, and Service Contract Management to resolve escalations.Educate Customers, present repair options and pricing, and coordinate with Sales to elevate the Customer experience and identify opportunities.Travel within your assigned territory to support multiple facilities as needed.Who You Are
Background in hands-on trades such as HVAC, maintenance, refrigeration, boilers / chillers, mechanical / equipment repair, diesel / automotive, aviation, plumbing, or electrical.Comfortable working independently in hospital environments and communicating with clinical staff.Minimum Requirements
High School Diploma or GED plus 4+ years of work experience, including 2+ years in a mechanical / technical capacity. An associate degree, applicable certifications, competitive equipment training, or related military experience may fulfill the technical requirement.Proven Customer engagement and teaming skills.Strong written and verbal communication.Computer literacy (Windows, email, navigation, mobile apps, multi-system data entry).Ability to work flexible hours, including early / late shifts and possible overnights as business and Customer needs dictate.Territory
Remote / field-based role serving hospital Customers. Candidates must reside in Oregon to support the assigned territory.
Compliance Note
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
Rewards and Benefits
Competitive payRobust PTO and nine paid holidaysComprehensive medical, dental, and vision plansCompany-provided vehicleCompany cell phone and laptopProvided tools, equipment, and uniformsShort- and long-term disability401(k) with company matchMaternity and paternal leaveOptional add-ons / discounts (including pet insurance)Tuition reimbursement and continuing educationAdvancement opportunities and long-term stability