Niemann Harvest Market Coffee Manager

SUMMARY

The Niemann Harvest Market Coffee Manager will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Coffee Manager implements the weekly merchandising plan creating a positive experience for customers and providing the store with a profitable outcome. The Coffee Manager develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The Coffee Manager will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E's : Engagement, Educate, Empowerment
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives
• Quality assurance checks in all areas of the department
• Responsible for receiving, invoicing, pricing, shrink control, and inventory of Coffee Department
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community
• Continually evaluates and reacts to performance issues
• Operate and use all equipment necessary to run the department
• Work varied hours / days to oversee department operations
• Develops effective daily / weekly work plan based on weekly sales projections and budgeted labor goals
• Stock levels and best practices throughout the Coffee Department
• Personnel responsibilities for all Coffee Associates
• Follow all Health Code guidelines
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

SUPERVISORY RESPONSIBILITIES

EDUCATION and / or EXPERIENCE

LANGUAGE SKILLS

MATHEMATICAL SKILLS

CERTIFICATIONS, LICENSES, REGISTRATIONS

RECOMMENDED EQUIPMENT

PHYSICAL DEMANDS

Regularly (Over 2 / 3 of the time)

Frequently (Between 1 / 3 to 2 / 3 of the time)

Occasionally (Less than 1 / 3 of the time)

Vision

WORK ENVIRONMENT

Regularly

Occasionally

Noise Level

PAY RANGE (depends on industry experience)

$17 up to $20 / hour (IL Locations Only)

BENEFITS (eligibility based on full-time / part-time status)

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