Director of Leasing and RentalAllegiance Fire & Rescue • Hartford, CT, United States

Director of Leasing and Rental

Allegiance Fire & Rescue • Hartford, CT, United States

2 days ago

Job type

Full-time

Job description

Hartford, Hartford, Connecticut, United States of America

Job Description

Posted Thursday, August 28, 2025 at 4 : 00 AM

The Director of Operations for L&R plays a critical leadership role within the Allegiance Trucks team, responsible for overseeing day-to-day operations of our L&R fleet. This position will focus on optimizing fleet utilization, delivering excellent customer experience, managing compliance, and improving the profitability of the L&R department. You’ll lead a high-performing team and work cross-functionally with service, sales, and parts to ensure seamless, customer-focused operations.

This candidate can be based out of any New England dealership.

Lead & Drive Performance

Oversee all aspects of daily operations across multiple Lease and Rental locations within the Allegiance Trucks network
Provide hands-on leadership to ensure fleet availability, scheduling, and maintenance align with company standards
Set KPIs related to fleet utilization, turnaround time, service response, and customer satisfaction; and hold teams accountable to meet them
Support the full life cycle of Lease and Rental operations with a strong understanding of Fixed Operations (Parts and Service)
Maintain a culture of continuous improvement, teamwork, and operational excellence

Turnaround Strategy & Execution

Diagnose operational underperformance and implement swift, data-driven corrective actions

Implement workflow processes, staffing models, and process controls that drive speed, efficiency, and revenue growth

Rebuild a culture grounded in urgency, accountability, and a customer-first mindset

Recruit, develop, and inspire high-performing leaders

Mentor branch leadership teams to drive collaboration, operational consistency, and accountability

Foster pride in representing the Allegiance brand and delivering on its promises to customers

Partner with corporate departments (Parts, Service, Whole Goods, etc.) to leverage best practices and support joint initiatives

Customer & OEM Relations

Strengthen relationships with key fleet customers and OEM representatives

Ensure superior service quality and responsiveness to earn loyalty and repeat business

Represent Allegiance Trucks professionally, with integrity and solutions-oriented leadership

Manage P&L responsibility for the L&R department in assigned locations

Identify opportunities to increase margins and profitability

Oversee inventory management, expense control, and operational workflows

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Director Of Leasing • Hartford, CT, United States