Pricing Operations Manager

Pricing Operations Manager

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you.

Okta is seeking a Pricing Operations Senior Manager to drive initiatives that transform Okta's pricing strategy into successful go-to-market execution. In this role, you will partner with Pricing Strategy Managers, Product Managers, Business Technology, and GTM teams to ensure that Okta's business is ready to operate with the launch of new product pricing and pricing strategies. You will play a key role in defining and building Okta's relatively new Pricing Operations function. The Pricing Operations team is blazing the trail to drive efficiency and scale in the pricing launch process. In this role, you will apply an operational mindset in execution but also flex your strategic skills to optimize and transform our processes, frameworks, artifacts, and pricing policies.

For pricing launches, you will be the point person to evaluate the operational impact of pricing initiatives across several Okta teams and partner with those teams to build and execute an operational launch readiness plan. You will work closely with our Business Technology leads for Salesforce and CPQ to prepare and maintain Okta's SKU catalog and support the creation and maintenance of pricing enablement materials for Sales and GTM teams. The Pricing Operations role is inherently cross-functional in an environment with many moving pieces. A successful person in this role will be a strong collaborator, intensely curious, and supremely organized. They are known for connecting the dots, simplifying complexities, and driving highly collaborative efforts to completion. As Okta rapidly launches new innovations and expands into new markets, this role is critical to our success.

What You'll Be Doing

Drive cross-functional initiatives to transform pricing strategy into successful go-to-market execution

Collaborate closely with several functions in the company including Pricing Strategy, Product, Product Marketing, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of pricing initiatives develop operational readiness plans, and execute launches

Drive strategic projects to optimize and automate pricing processes, standards, and engagement frameworks

Develop business requirements for Business Technology to build new SKUs in Okta's business systems to support quoting, invoicing, revenue recognition, reporting, and improve transaction processes for Okta's sales teams

Synthesize and publish status reports to leaders and cross-functional stakeholders for pricing launches

Gather GTM team feedback on the quality and effectiveness of pricing enablement and training content. Develop new and optimize existing pricing enablement and training content for the sales team

Serve as SME on pricing, product configuration, and go-to-market processes

What You'll Bring To The Role

Bachelor's degree in Computer Science, Finance, Marketing, Business or an equivalent

Minimum of 8 years of experience in a business operations or program management role, ideally at a SaaS or enterprise software company. Preferably 2+ years in a pricing operations role

A learner mentality with an owner mindset who drives towards outcomes with curiosity and team spirit

Ability to quickly grasp new product and business model concepts