Director of Operations (Denver and Phoenix)

Taft is seeking a Director of Operations to join our management team.

We are seeking a Director of Operations with 3-5 years' experienceto join our management team. The Director of Operations is responsible for managing the operations and staff in their assigned office. All Taft employees operate under a "Client First" philosophy-in all things, we seek to provide exceptional services to our clients.

Duties and Responsibilities :

• Lead and manage legal assistants, paralegals, and operations staff in the Mountain West offices, ensuring accountability, engagement, and alignment with firm standards.
• Oversee recruitment, onboarding, training, and development of staff; ensure headcount aligns with office needs and strategic priorities.
• Conduct performance evaluations of assigned staff, set goals, and implement corrective actions when necessary.
• Manage the onboarding of lateral partners and associates joining the Mountain West offices, working collaboratively with HR, practice group leaders, training team, IT, and other administrative departments as needed to develop and implement orientation schedules that support seamless integration.
• Monitor paralegal billable hour performance; conduct regular reviews and direct conversations to address shortfalls and drive improvement.
• Partner with Mountain West practice group leaders to increase paralegal productivity and optimize resource allocation across matters and teams.
• Recommend and execute decisions on promotions, compensation adjustments, and terminations in collaboration with HR.
• Collaborate with HR on employee relations matters and organizational development efforts.
• Support special projects and initiatives as directed by the COO or Director of HR.
• Facilitate regular staff meetings to communicate priorities, share updates, and reinforce firm culture.
• Serve as the facilities leader for the Mountain West offices, developing good working relationships with each office's landlord team and ensuring facility standards are maintained and issues are resolved promptly.
• Ensure smooth daily operations of the Mountain West offices, maintaining high standards of service to attorneys, clients, and internal stakeholders.
• Manage office budget in coordination with the firm's finance and accounting team; monitor expenditures and ensure responsible use of resources.
• Maintain vendor relationships and oversee procurement of office supplies, furniture, and services.
• Coordinate office events, staff appreciation initiatives, and community engagement activities.
• Serve as a trusted advisor to the Mountain West PiCs, supporting execution of office-specific strategies and initiatives.

Knowledge, Abilities, Skills, Interpersonal and Other Requirements :

Education & Experience :

Date Posted : 9 / 24 / 2025

Deadline to Apply - 12 / 31 / 2025

Taft offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401K, Paid Time Off, paid holidays, bonus and more. The salary range for this position is $125,000 - $145,000 annually. Actual compensation offer to candidate may vary from posted information based on work experience, education, and / or skill level.

Candidates interested in the Denver office may apply here .

Candidates interested in the Phoenix office may apply here .

Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY .