Sr. Account Manager

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Account Manager is an integral part of the team and is responsible for driving performance and sales support for omnichannel media programs. The Senior Account Manager supports the sales team throughout the pre- and post-sales process for media partnerships. Responsibilities include managing a book of business alongside a salesperson, process efficiency development and operational management. The position requires strong interpersonal skills to manage day to day client communication, a strategic mindset to develop media recommendations and deliver on retailer and brand goals.

Account Manager (AM) is better understood as a jack of many trades. AMs manage all aspects of their brand relationships, from working with the sales team to developing strategy, setting up brands within internal systems, and managing the campaign process from planning, trafficking, creative, operations and analytics. The AM is supported by leads in the various cross-functional departments; however, it is important that the AM has the ability to action forward necessary tasks on demand. ADRM is a part of a global framework connecting with peers in our Global Ahold Delhaize Community to develop and deliver best in class retail media.

Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Client Relationship Management

Provide world class service to local brands, manage day to day communication and collaboration with external brands / suppliers and internal cross-functional team members

Develop media plan recommendations based on retailer product knowledge, keeping in mind individual brand performance goals and growth

Manage asset collection with suppliers

Supervise 2 or more associate account managers, demonstrating leadership and helping them succeed

Qualifications

Preferred Qualifications

ME / NC / PA / SC Salary Range : $108,880 - $163,320

IL / MA / MD / NY Salary Range : $125,200 - $187,800

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-LL1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.