6+ MONTH CONTRACT - W2 LOCAL CANDIDATES
Hybrid - Brighton MA
Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems.
- Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds / Changes, Security Issues
- Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions
- Responsible for special projects including customer migrations to Microsoft Office 365
- Analyze and provide feedback regarding deployment process and technology improvements
- Provides technical support to customers using remote tools
Suggested Experience
Bachelor’s Degree in Computer Science or similar work experience2+ years of professional experience providing admin, engineering and desktop support for Office 365High attention to detail with the ability to understand complex workflow systemsSubject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing DeviceIndustry Certifications Suggested – Office 365, MCSE, ITIL or other