Service Dispatcher

Service Dispatcher

Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV.

Essential Responsibilities

• Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
• Demonstrate the ability to dispatch calls in an organized customer centered approach.
• Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
• Maintain up-to-date records of parts and job status on dispatch boards.
• Follows all company credit procedures for billing and COD calls.
• Follows all manufacturer authorization procedures prior to work being done

Qualifications

• 1-2 years of customer service experience in a related field
• Knowledge of dispatch systems or logistics
• Demonstrates the ability to work as a team
• Outstanding organizational and multitasking skills
• Fast data entry
• Experience working with Microsoft Office programs
• Strong active listening and communication skills
• Completion of a satisfactory background check and drug screen is required.
• Must be at least 18 years of age.

Benefits of Joining Our Team

• Medical, dental, and vision insurance coverage
• Optional short term disability coverage
• Company paid, long-term disability and life insurance coverage.
• Paid time off for vacations and holidays
• 401(k) Retirement plan with company match
• Competitive starting hourly rate

Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.