Director of Learning Experience

Director Of Learning Experience

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts.

We're looking for a Director of Learning Experience to lead the strategic vision, execution, and continuous improvement of our learning programs. This leader will oversee teams responsible for designing, delivering, and optimizing education that drives both customer and employee success. Their purview includes enabling internal teams (Sales, Success, Support, Product, etc.) to effectively position, deliver, and support NoRedInk's solutions, as well as empowering external customers to maximize value and impact. As a senior leader within the Customer Success department, this individual will be responsible for ensuring that both customers and employees are enabled to contribute to company growth through education-led practices.

This is a critical leadership role at the intersection of education, adoption, and go-to-market (GTM) excellence.

In this role you will :

Lead a Unified Education Strategy

• Architect and execute a technical education vision that delivers to customers, partners, and internal teams through scalable processes and technology.
• Define and / or curate persona-based education paths (e.g., SEs, CSMs, partner architects, implementation consultants, customer admins) aligning with department leaders and enablement functions.
• Align education efforts with product releases, market priorities, and customer lifecycle milestones.

Build Scalable Education Programs

Advance Customer Learning & Adoption

Measure, Iterate, and Scale

Key Responsibilities

Leadership & Team Management

Strategy & Execution

Program Management

Cross-functional Collaboration

You Are Right For This Role If You :

Requirements :

What NoRedInk Offers :

About NoRedInk :

NoRedInk helps students in over 60% of US school districts become better writers. Our deeply engaging, adaptive curriculum personalizes exercises to kids' interests, guides them through the writing process with instructional support, and boosts their skills through targeted practice. Students have completed over 10 billion exercises on our site, and our mission is to help all students harness the power of the written word.

NoRedInk believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. At NoRedInk, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set-up stipend, and generous equity. Our salary ranges are based on factors such as