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Resort Housekeeping Manager
Resort Housekeeping ManagerStill Waters Resort • Branson, MO, USA
Resort Housekeeping Manager

Resort Housekeeping Manager

Still Waters Resort • Branson, MO, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Housekeeping Manager

We are seeking a Housekeeping Manager to lead our Housekeeping Department, ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will be a detail-oriented and forward-thinking professional with a proven track record in hospitality operations.

Responsibilities

  • Team Leadership and Development :

Supervise, coach, and provide ongoing training to housekeeping staff, ensuring adherence to all established policies, procedures, and service standards.

  • Identify opportunities for procedural improvements, developing and presenting well-considered solutions to the Operations Manager for approval.
  • Conduct daily quality checks, document findings, and implement remediation and subsequent training for Housekeeping associates in accordance with company policy.
  • Foster a cohesive and positive team environment, promoting a "can-do" attitude and guest-centric focus through regular communication and recognition of achievements.
  • Operational Management :
  • Oversee the daily performance and appearance of the property through regular inspections and comprehensive follow-up on identified areas for improvement.

  • Personally inspect guest rooms to ensure uncompromised quality and accountability.
  • Monitor and review departmental payroll, ensuring accuracy and timely submission of adjustments, hours, and invoices.
  • Implement and enforce Housekeeping cost controls, identifying and implementing methods to enhance productivity and efficiency.
  • Ensure the availability of all necessary operating supplies to maintain an optimal guest experience.
  • Organize and document daily assignments, maintaining thorough records and submitting reconciliations and supporting documents daily.
  • Inventory and Administration :
  • Maintain organized control of guest and housekeeping supplies and linen inventory, facilitating timely ordering and replacement of supplies and equipment.

  • Develop and implement a comprehensive plan for daily operational requirements to be completed during absences, ensuring seamless delegation and continuity of service.
  • Compliance and Communication :
  • Ensure excellent inter-departmental communication and follow-up.

  • Maintain a current working knowledge of OSHA regulations applicable to the workplace.
  • Perform other duties as assigned to ensure the smooth and efficient operation of the property.
  • Qualifications

  • Experience :
  • Prior supervisory experience in a housekeeping role is required.

  • Experience within a condo-property setting is preferred.
  • Skills and Attributes :
  • Must be a hands-on manager with exceptional organizational skills and meticulous attention to detail.

  • Demonstrated flexibility in scheduling is essential to accommodate business needs, including weekend availability.
  • Job Posted by ApplicantPro

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    Housekeeping Manager • Branson, MO, USA

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