Housekeeping Manager
We are seeking a Housekeeping Manager to lead our Housekeeping Department, ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will be a detail-oriented and forward-thinking professional with a proven track record in hospitality operations.
Responsibilities
- Team Leadership and Development :
Supervise, coach, and provide ongoing training to housekeeping staff, ensuring adherence to all established policies, procedures, and service standards.
Identify opportunities for procedural improvements, developing and presenting well-considered solutions to the Operations Manager for approval.Conduct daily quality checks, document findings, and implement remediation and subsequent training for Housekeeping associates in accordance with company policy.Foster a cohesive and positive team environment, promoting a "can-do" attitude and guest-centric focus through regular communication and recognition of achievements.Operational Management :Oversee the daily performance and appearance of the property through regular inspections and comprehensive follow-up on identified areas for improvement.
Personally inspect guest rooms to ensure uncompromised quality and accountability.Monitor and review departmental payroll, ensuring accuracy and timely submission of adjustments, hours, and invoices.Implement and enforce Housekeeping cost controls, identifying and implementing methods to enhance productivity and efficiency.Ensure the availability of all necessary operating supplies to maintain an optimal guest experience.Organize and document daily assignments, maintaining thorough records and submitting reconciliations and supporting documents daily.Inventory and Administration :Maintain organized control of guest and housekeeping supplies and linen inventory, facilitating timely ordering and replacement of supplies and equipment.
Develop and implement a comprehensive plan for daily operational requirements to be completed during absences, ensuring seamless delegation and continuity of service.Compliance and Communication :Ensure excellent inter-departmental communication and follow-up.
Maintain a current working knowledge of OSHA regulations applicable to the workplace.Perform other duties as assigned to ensure the smooth and efficient operation of the property.Qualifications
Experience :Prior supervisory experience in a housekeeping role is required.
Experience within a condo-property setting is preferred.Skills and Attributes :Must be a hands-on manager with exceptional organizational skills and meticulous attention to detail.
Demonstrated flexibility in scheduling is essential to accommodate business needs, including weekend availability.Job Posted by ApplicantPro
