Field Service Engineer

Job Description

Job Description

Who We Are

Enhancing Performance, Productivity and Profitability

Physical Electronics USA Inc. (PHI) is a subsidiary of ULVAC-PHI, the world's leading supplier of UHV surface analysis instrumentation. PHI’s innovative XPS, AES, and SIMS technologies provide our customers with unique tools to solve challenging materials problems and accelerate the development of new processes and products. As the only supplier that provides a full range of high performance XPS, AES, and SIMS surface analysis instruments, PHI is in a unique position to provide complete surface analysis solutions to potential clients in a broad range of high technology fields including nanotechnology, microelectronics, storage media, catalysis, biomaterials, pharmaceuticals, and basic materials such as metals, polymers, composites and coatings. (For more info go to PHI.com)

What you will do

We are currently seeking a Field Service Engineer located in the Washington DC area to join our team. As a Field Service Engineer for Physical Electronics, you will perform installations of complex surface analysis instruments, including customer operational training. You will also carry out scheduled planned maintenance and provide repair and troubleshooting service at customer locations. This position requires frequent domestic travel, as well as periodically in eastern Canada.

This position does not directly support a fab line and does not require shift, overnight or on-call work assignments.

Qualifications

Experience with characterization and metrology a plus.

Experience with ultra-high vacuum is a plus.

Excellent, clear communication skills and the ability to cultivate positive, productive relationships with customers is a must.

Qualified candidates will have a minimum of a 2–4-year degree in electronics, physics, or engineering field, or equivalent Military electronics training.

Be able to read and interpret schematics and be able to communicate and deal effectively with customers.

Ability to travel both domestically and internationally to Eastern Canada (up to 75%) and possession of a valid passport and driver's license.

What we offer

At PHI, our success is powered by people and technology. Employee appreciation and recognition, total employee wellness and shared celebration of company success are just a few of our top priorities. Employees enjoy paid holidays and vacation, as well as an unlimited PTO benefit to help balance work, life, and everything in between. Some of our most-loved benefits include department hosted lunches, employee-led wellness activities, on-site gym, employer contribution to H.S.A. and safe-harbor 401k contributions. Medical, dental and employer paid life insurance benefits are available. Student tuition reimbursement, ongoing education and training opportunities, and employer matched charitable contributions are also available to employees.

Physical Electronics is an equal opportunity employer.

Physical Electronics USA is an Affirmative Action employer committed to providing equal employment opportunity to all applicants and employees according to all applicable equal opportunity and affirmative action laws, directives and regulations of federal, state and local governing bodies and agencies. In keeping with this commitment, Physical Electronics USA will recruit and hire the most qualified individuals without regard to race, color, creed, religion, sex, national origin, marital status, status regarding public assistance, membership or activity in a local commission, disability, age, sexual orientation or status as a Vietnam era, special disabled, or other covered veteran.