Director of Operations

Director Of Operations

Position Type : Full-time

General Responsibilities

• Embody and expect everyone to live out our Purpose, Mission, and Vision in all of our actions.
• Achieve results measured by CEM scores for Attentive & Courteous, speed of service, cleanliness, and order accuracy.
• Achieve cost goals for labor and food cost.
• Embrace and support all facets of the business, such as catering, sales goals, and app growth goals.
• Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.
• Teaching, coaching, recognizing, and holding team members accountable.
• Strictly adhere to all security and safety procedures.
• Communicate up and downstream using established communication systems.
• Embrace and manage change.
• Seek and solve problems.

"Be comfortable being uncomfortable."

"Choose courage over comfort."

"Clear is kind."

"Leaders are not silent about hard things"

"Focus on getting it right instead of being right."

Pursue personal development, a better understanding of the business, and strong relationships inside and outside of Chick-fil-A.

Lead special projects as assigned.

Must be able to do fries, buns & pickles during peak hours to support operations.

Schedule Requirements

Operations

Our Benefits Include :

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Chick-fil-A Director of Operations