IT Support Specialist

Job Details

Job Location

Contour Aviation Headquarters - Smyrna, TN

Position Type

Full Time

Education Level

High School

Salary Range

$50000.00 - $60000.00 Salary

Travel Percentage

Negligible

Job Shift

Any

Job Category

Information Technology

Description

Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs :

Insurance

• Health, vision, and dental insurance, plus short / long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

Paid Sick Leave

Vested Vacation Hours

Non-Revenue / Space Available (NRSA) Travel Privileges

Leaves of Absence

Medical Leave

Compensation Details

Equal Employment Opportunity

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com .

Join Our Growing Team

Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The IT Support Technician provides Tier I and Tier II technical support to Contour Airlines' employees across all departments, including Flight Operations, Maintenance, and Airport Operations. This role is responsible for ensuring the reliability and performance of critical IT systems that directly support flight and maintenance operations.

Key Responsibilities

Qualifications

Microsoft 365 suite (Teams, SharePoint, OneDrive)

Preferred Qualifications

Disclaimer : The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.