Patient Access Representative

Patient Access Liaison

Job Category : Skilled Support

Requisition Number : PATIE002410

Locations

2000 Center Point Road, Floor 4, Columbia, SC 29210, USA

Job Details

The Patient Access Liaison is responsible for providing accessible assistance to eligible patients to ensure patients receive essential medications without financial burden. Their role is to aid patients in obtaining and maintaining any available funding assistance for their treatment. The Patient Access Liaison is responsible for streamlining the process of identifying eligible patients, facilitating efficient distribution of free / low-cost medications, and maintaining compliance with regulatory standards.

Schedule : Monday Friday; 8 : 00 AM 5 : 00 PM.

Minimum Qualifications

• High School Diploma or Equivalent.
• 2 years of experience in case management or medical billing / account resolution, OR 1 year of experience in infusion services office or pharmacy setting.
• Proficient at partner programs (i.e. : MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions

About the Benefits

Patient Advocacy Statement

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.