Child Welfare Program Manager (Child Welfare Manager 2)
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial / ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Ready to make a meaningful impact in the lives of children and families? Join the District 2 Child Welfare team as a Program Manager and take a leadership role in transforming child protection services and building brighter futures. We are currently seeking a Child Welfare Program Manager (Child Welfare Manager 2) to help guide and shape the work of our dedicated team in District 2.
You will be responsible for a portfolio that includes enhancing our business administration, collaborating with the Judiciary and legal community to enhance our collective efforts to improve efficiencies in our overall practice and managing the After-Hours Program team to ensure that the work of each full-service branch continues even after regular business hours, on weekends, and holidays, with a focus on child safety and support.
We are seeking a Child Welfare Program Manager (Child Welfare Manager 2) to join our Gateway Child Welfare team.
Program Areas :
- Discovery team : This team is tasked with ensuring that all necessary legal documents are provided to the court and attorneys in a timely manner, ensuring that judges have the information they need to make informed decisions.
- Paralegals : The Paralegals are responsible for handling all legal matters related to Child Welfare services, including tort claims, legal filings, public records requests, and official department notices.
- Business Administration : District 2 has a dedicated business administration team to support all daily functions of the Child Welfare Branches. This team is responsible for administrative supports including (but not limited to) relative searches, Discovery, oversight of fleet, process all financial requests, case management coordination, and many other business administrative tasks.
Your work week will be structured professionally, with flexible hours to meet service needs. Be prepared to participate in an on-call rotation, which might involve evening or weekend duties.
About District 2 : Serving a diverse single-county area with both urban and rural communities, District 2 includes approximately 900 staff who are committed to delivering high-quality services to children and families.
If you're passionate about child welfare and ready to lead meaningful change, we encourage you to apply and help shape a stronger, safer future for Oregon's children.
Informational Session :
Are you curious to know more about this exciting opportunity? Don't miss our virtual Informational event on Zoom. Our hiring manager and recruiter will be on hand to share valuable information and answer all your questions regarding this position. Remember, this event is separate from the interview process and is open to everyone. We look forward to connecting with you!
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Summary of Duties
As a Child Welfare Program Manager {Child Welfare Manager 2}, you will :
Lead Program Operations : Oversee the effective delivery of Child Welfare services, ensuring compliance with federal and state laws, policies, and performance outcomes.Promote Equity and Inclusion : Foster a diverse, culturally responsive, and discrimination-free workplace where all individuals feel welcomed, valued, and respected.Develop Workforce Capacity : Support staff through training, performance management, and professional development, with a focus on cultural competence, leadership, and accountability.Strengthen Community Partnerships : Build and maintain collaborative relationships with courts, public / private agencies, community organizations, and multi-disciplinary teams to support holistic child welfare services.Ensure Quality Service Delivery : Drive continuous improvement through performance monitoring, data-driven assessments, and feedback from staff and community partners to enhance client outcomes.Manage Resources Effectively : Oversee budgeting, personnel decisions, facility needs, and reporting to ensure efficient, ethical, and strategic use of resources.Uphold ODHS Core Values : Demonstrate integrity, professionalism, innovation, and a strong commitment to service equity and stewardship in all aspects of leadership and service delivery.Champion Client-Centered Practices : Implement systems that ensure coordinated, family-focused case management and comprehensive services for children and families.Engage in Strategic Planning : Contribute to district and statewide planning efforts, including the development, implementation, and evaluation of Child Welfare strategies and policies.Represent the Program Publicly : Serve as a spokesperson for the agency, educating the public on child welfare issues and promoting awareness of abuse prevention efforts.Minimum Qualifications
Six years of supervision, management, or progressively related experience.OR Three years of related experience and a bachelor's degree in a related field.Essential Attributes
Proven Leadership in Child Safety : Experience leading dynamic, high-impact programs focused on child safety, including crisis management and service delivery in fast-paced environments.Expertise in Child Welfare : Background in child welfare or related safety programs, with a strong understanding of relevant policies, regulations, and best practices.Data-Informed Decision Maker : Skilled in analyzing internal data and aligning with state and federal guidelines to improve outcomes and guide strategic program decisions.Collaborative Community Partner : Demonstrated ability to build and maintain effective, equity-driven partnerships with community organizations, courts, and service providers, with a strong focus on those serving and supporting communities of color and other historically marginalized groups.Equity-Focused Leadership : Deep commitment to equity, with proven strategies for addressing systemic barriers and integrating culturally responsive practices into service delivery.Culturally Competent Supervision : Experience incorporating cultural valuesespecially from Spanish-speaking communitiesinto organizational leadership, staff supervision, and program design.Strong Operational Oversight : Proficient in managing sensitive information, supervising complex systems, and ensuring compliance with laws and policies.Supportive Workplace Champion : Demonstrated ability to foster a positive, inclusive work environment grounded in family-centered values and employee well-being.Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and / or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance, or graduation dates from an educational institution during the application process.
Working Conditions
Your work will have a hybrid work format that includes community work, office work, and some work that can be conducted remotely. You will be required to come into the office four days per week.May have to deal with frustrated or upset customers, employees, or partners. May have to work with multiple partners with conflicting requirements.Much of the work is performed under