Hostess / Host

Summary of Position :

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities :

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guest guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages to servers and buspersons as needed.
• Thank guests as they leave and invite them to return.
• Must learn all menu and menu items and be able to explain items confidently to guests.
• Must learn all company special and promotional events and be able to explain to guests.
• Must be an Ambassador of THE HUB STADIUM .
• Must be willing to promote THE HUB STADIUM with all personal social medias with support of self-promotion during shifts working at THE HUB STADIUM .

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