Senior Enterprise Risk Management Specialist

Job Description

Job Description

Our mission : to eliminate every barrier to mental health.

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Corporate Compliance Officer and partnering closely with Security, Legal, Operations, and Quality teams, the Senior ERM Specialist will strengthen Spring Health's enterprise resilience by embedding risk management into daily operations and strategic planning. This role will identify and address enterprise risks across compliance, digital health, cybersecurity, and business continuity, ensuring our frameworks translate into practical, action-oriented solutions. This is a full-time, fully remote position that requires healthcare compliance and Enterprise Risk Management experience.

You will do this by :

• Supporting leadership in operationalizing Spring Health's risk appetite and tolerance, embedding ERM into strategy-setting, business planning, and decision-making.
• Defining consistent risk criteria (likelihood, impact, velocity, resilience) and maintaining dynamic risk profiles and a portfolio view that adapts to business changes, digital health innovations, and regulatory shifts (ISO & COSO).
• Monitoring internal and external risk indicators, including those specific to behavioral and digital health (e.g., telehealth regulation, data privacy, interoperability).
• Assessing risks tied to significant organizational changes, new initiatives, or market disruptions, ensuring agility and responsiveness (COSO : substantial change; ISO : dynamic).
• Guiding business areas in designing and executing mitigation and business continuity plans, and validating corrective actions through closure for effectiveness and sustainability.
• Preparing clear, decision-oriented reporting for the ERM Committee, senior leadership, and other stakeholders, leveraging risk registers, analytics, and technology platforms.
• Collaborating across Corporate Compliance, Information Security, Quality, and Legal to align ERM with compliance, continuity, and resilience frameworks, and providing a portfolio-level risk view to support governance and oversight.
• Promoting a risk-aware culture aligned with Spring Health's mission through training and education that incorporate diverse perspectives.
• Continuously reviewing and refining ERM processes to reflect industry best practices, COSO principles, and ISO 31000 standards.
• Performing other related duties to advance enterprise resilience.

What success looks like in this role :

What we expect from you :

The target base salary range for this position is $129,000 - $159,350 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health :

Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health : Our Values

Our privacy policy : https : / / springhealth.com / privacy -policy /

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.