Community Associate - Full Time

At DraftKings, AI is becoming an integral part of both

our present and future, powering how work gets done today, guiding

smarter decisions, and sparking bold ideas. It’s transforming how

we enhance customer experiences, streamline operations, and unlock

new possibilities. As an Operations Associate, you’ll be at the

heart of a fast-paced fulfillment center, driving the success of

our newest digital lottery courier product, Jackpocket. You’ll

manage every aspect of the customer lottery ticket order

experience, ensuring accuracy and efficiency with each order and

redemption. Your role will shape the future of this rapidly growing

industry as you keep systems running seamlessly to positively

impact the team’s success while enhancing the lottery experience

for our customers. What you’ll do as an Operations Associate Manage

and process customer lottery ticket orders and redemptions at our

local fulfillment center, ensuring accuracy from start to finish.

Keep our systems updated with real-time customer order statuses and

tracking information. Maintain the smooth operation of printing and

scanning equipment, ensuring everything runs flawlessly. Step in to

support various operational projects as they arise, contributing to

the team’s overall success. Flexibility to work a dynamic schedule,

including weekends and holidays with a proven track record of

reliable attendance. Experience in fast-paced environments, with a

knack for technology and familiarity with common software,

including Microsoft Excel. Exceptional customer service,

communication, and time management skills. Physical ability to

stand and walk frequently and occasionally lift up to 25 lbs,

ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is 17.Individual pay

is determined by work location and additional factors, including

job-related skills, experience, and relevant education or training.

DKNG) technology company headquartered in Boston. As a regulated

gaming company, you may be required to obtain a gaming license

issued by the appropriate state agency as a condition of

employment. Even if you don't think you tick off every box in this

job description, we'd still love for you to apply or join our

Talent Community.  We do not tolerate discrimination of any

kind and are committed to providing equal employment opportunities

regardless of your gender identity, race, nationality, religion,

sexual orientation, status as a protected veteran, or status as an

individual with a disability.