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Customer Service Representative
Customer Service RepresentativeCommercial Metals • Austin, TX, US
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Customer Service Representative

Customer Service Representative

Commercial Metals • Austin, TX, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential.

Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders

Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed

Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports

Attend sales meetings, training and activities; to include performing additional duties as needed

Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer

Effectively communicate detailed information on products and services provided to both established and potential customers

Provide detailed product quotes for construction projects

Performs rebar material takeoffs

Understands the scope of work and accurately communicates the information to sales

Minimum 3 years sales experience preferred with knowledge of construction related products a plus

Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome

Decision making abilities with excellent customer service in verbal and written communication

Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented

Bilingual verbal and written communication in English-Spanish preferred

Must be able to use personal vehicle for occasional deliveries

1 or more years of sales experience required; with previous knowledge in Construction industry a plus

High School Diploma or GED required

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Customer Service Representative • Austin, TX, US

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