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Full-Stack Voice AI Engineer
Full-Stack Voice AI EngineerAkaasa Technologies • United States
Full-Stack Voice AI Engineer

Full-Stack Voice AI Engineer

Akaasa Technologies • United States
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Full-stack engineer with experience in :

  • Voice applications ,
  • LLM and AI integrations ,
  • Web services
  • Contact center platforms

This role focuses on building voice-driven AI services deployed on Azure and integrating them into enterprise call flows, API gateways, and internal systems.

Responsibilities

  • Develop backend services and web services that power voice-based AI bots using modern LLM models.
  • Build and maintain general voice application logic, including real-time audio handling and conversational flow orchestration.
  • Integrate AI services with contact center platforms such as Genesys or Twilio.
  • Create secure API integrations with internal and external systems, including REST- and WebSocket-based services.
  • Build and maintain internal dashboards or tools (React or similar) for monitoring, configuration, and reporting.
  • Deploy and operate services using Azure App Service, Azure DevOps pipelines, Azure Key Vault, Azure API Management (APIM), and related Azure components.
  • Work with Apigee for enterprise API exposure, routing, and governance when required.
  • Implement structured logging, metrics, analytics, and error handling for production environments.
  • Required Skills

  • Strong experience with Node.js and TypeScript or JavaScript.
  • Hands-on experience integrating LLM / AI APIs (any vendor).
  • Experience building and consuming web services (REST and / or WebSocket).
  • Experience developing voice or telephony applications, IVR logic, or real-time audio systems.
  • Experience working with speech-to-text or text-to-speech engines.
  • Background in conversational AI or agent-assist solutions.
  • Familiarity with contact center platforms (Genesys Cloud preferred; Twilio acceptable).
  • Strong understanding of API design, authentication, and integration patterns.
  • Experience deploying and managing services in Azure, including App Service and Azure DevOps.
  • Experience working with API gateways such as Azure API Management or Apigee.
  • Comfortable with asynchronous programming and event-driven architectures.
  • Nice to Have

  • Experience with cloud logging and monitoring tools, including Azure Log Analytics.
  • Basic front-end development experience with React or similar frameworks.
  • Experience building analytics pipelines or event-driven reporting systems.
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    Fullstack Engineer • United States

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